FAQ & Site Info
A1: +What you see in picture is what you are purchasing. +Shipping and handling all around the world. +Free Shipping. +Fill free to ask any question. +Please ask questions prior purchase. +Always contact us about any problems with any our product. +I put only several picture. If you interesting more detail, I send more images
A2: All our products have sizing details/care instructions. They have international sizing details/care instructions. You can see them also on my site.
A3: SHIPPING: 1.Processing time The time I need to prepare an order for shipping varies. For details, see individual items. 2.Shipping times I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. AS THEY ARE FREE SHIPPING, they are ecomic international postal shipping!! CARRIERS: All our carriers shipments are packed and shipped in such a way as to ensure safe delivery, and we've chosen shippers with excellent track records.
A4: *Yes we do Custom & Personalized Orders, contact us by eCrater convo. *All our products are well package. If you want a lovely gift wrapping tell us!
A5: Please, contact us first by email/eCrater convo, so we know who are you. Then we can give our phone number. Thanks.
A6: I ship from Lima, PERU.
A7: Refunds & Exchanges: YES, we do! SEE our clauses and notes. Excluded: -Custom & Personalized Items -Intimate items (for health/hygiene reasons) -Jewellery piercing products unless faulty -Items on SALE -NOT good Items condition return (odorless/as received required) -NOT properly packaged return (original packaging required) Custom Fees and Import Taxes: Buyers are responsible for any customs and import taxes that may apply. SHINY PRODUCTS is not responsible for delays due to customs.
A8: Shipping and Billing address & Contact information will ONLY be use : *To communicate with you about your order *To fulfill your order *For legal reasons (like paying taxes) *Other (SHINY PRODUCTS newsletter) Payment options: *CREDIT & DEBIT CARD: visa/master/amex/discover *PAYPAL: Debit & Credit Cards (visa/master/amex/discover) *eCrater keeps your payment information secure. eCreater shops never receive your credit card information.
A9: http://www.ebay.com/usr/shinyproducts http://www.amazon.com/seller/shinyproducts https://www.etsy.com/your/shops/shinyproducts http://shinyproducts.ecrater.com/ http://www.bonanza.com/booths/shinyproducts http://www.addoway.com/shinyproducts https://www.artfire.com/ext/shop/home/shinyproducts